[GreenKeys] and now, for something completely off-topic

Steve Schlink sschlink at mindspring.com
Thu Mar 14 11:56:08 EDT 2013


The grocery store that I frequent has been installing the do it yourself 
checkout lanes.

There are a combined total of 18 check-out lanes, and every few months they 
remove a "manned" lane and install a do-it-yourself one, as if no one notices.

Their current tactic is to only staff one or 2 manual lanes, then when the 
line backs up, an employee escorts you to a self check-out lane and does it 
for you.
I guess their psychology is that shoppers are like birds and will just 
follow the bread crumbs.

I usually get quite vocal with the "mis-manager" and explain that I will do 
the self checkout if they offer a discount, otherwise I'll go someplace 
else. That elicits nothing more than a shrug.

I had a friend in ATL years ago who was tier 3 support on HP on Superdomes. 
One day they walked in, told them they were not needed anymore, but could 
work for the contractor replacing them for half pay.

Lower wages = more corp profits.
Cheaper is better.

And the death spiral continues ...

Steve

At 08:03 AM 3/14/2013 -0700, tony.podrasky wrote:
>GM Steve & al;
>
>A few minutes later one of the floor walkers shows up. I ask him when
>a check-out person will be manning the register. He says in about a 1/2 hour.



More information about the GreenKeys mailing list